Original topic:

Calendar lost data

(Topic created: 04-21-2020 08:23 AM)
userNSIV7ek8d2
Constellation
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Galaxy S Phones

Hello woke up today to find everything I've added to my pre loaded Samsung calendar had lost all data I've added.  Work appointments gone, birthdays gone,  personal appointments gone.  Phone hasn't updated recently no oger problems.  How do I get info back?  Tried syncing to no avail. 

1 Solution


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Solution
SamsungJace
Honored Contributor
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Galaxy S Phones

Hi everyone, it looks like the missing data was due to a bit of a conflict between the Calendar app and Bixby services. This should now be fixed and if you're still having this symptom I would recommend applying any updates to your Bixby application then creating and deleting a temporary reoccurring event within the Calendar application.

Any events you lost should be recovered then. I hope this helps!


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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5 Replies
userGmoI0dwes1
Constellation
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Galaxy S Phones

same happened to me. Can someone assist us with fixing this problem?

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usertE8WhXg8f1
Constellation
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Galaxy S Phones

Yes I just noticed the same thing

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user9u2lXxkCyT
Constellation
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Galaxy S Phones

Same thing with me & it seems my google calendar lost back events & all repeating calendar events have stopped the foward repeats! Anyone know how to contact Samsung & Google?

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Samcell
Astronaut
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Galaxy S Phones

S8 phone, used Samsung Calendar, saw data briefly and then it was gone. This has happened at least 2 other times in past 3 years, sounds like an annual event. All reminders, meetings, data, etc. is entered through my phone manually so syncing from other sources does not repopulate the calendar. No updates were done or are missing. SAMSUNG PLEASE FIX!!!!

 

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Solution
SamsungJace
Honored Contributor
Options
Galaxy S Phones

Hi everyone, it looks like the missing data was due to a bit of a conflict between the Calendar app and Bixby services. This should now be fixed and if you're still having this symptom I would recommend applying any updates to your Bixby application then creating and deleting a temporary reoccurring event within the Calendar application.

Any events you lost should be recovered then. I hope this helps!


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.