Original topic:

Call screen times out during calls

(Topic created: 12-04-2022 03:27 AM)
sleepy678
Astronaut
Options
Galaxy S Phones

My call screen keeps timeing out during calls. Tap doesn't work, and I have dropped several calls  because i have to tap the power button to bring it back-up 

 

 
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Jess576
Astronaut
Options
Galaxy S Phones
I was just talking to a Samsung rep about this yesterday. My screen will turn back on though, with a double tap as long as it's within a few seconds of it timing out. Their advice was to go to Settings > Display > Screen Timeout, and adjust the "idlel" screen time to a longer interval. Mine has been set at max for months since I automatically lock my screen when I've finished whatever task I need it for, so that didn't help me. Hopefully, it helps you! They also told me that I would need to have it looked at, and the repair wouldn't cost me anything. Look into that if the first option isn't actually an option for you.
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