Camera not saving photos to gallery

[KnAn]

I've already changed the storage to internal memory, cleared the camera and gallery data, but it didn't work. The only thing that makes the photos save is enabling the "Quick review" option, but that's not a solution. Any suggestions?

I'm on S10+, OneUI 4.1.

Forgot to mention that videos do get saved and photos in pro mode as well.

[LongHiker]

@KnAn Have you tried resetting the camera settings? Open camera app -> gear icon -> Reset settings.

Also have you tried wiping the device cache?

As a troubleshooting step, you can boot into safe mode. If the photos are saved correctly while booted in safe mode, then you know that it is some 3rd party software that you installed causing the problem.

[KnAn]

Yes, I tried resetting the camera settings, clearing data, cache, and also tried it in safe mode, but nothing worked..

[STRATA]

Hey KnAn

Go 8nyo the camera settings scroll all the way to the bottom and click on reset settings, the mock location for what you were trying to do is not pointing to the default DCIM folder

[KnAn]

I did that. I also renamed the DCIM folder so that the camera would create a new one, but it didn't solve the issue.

[STRATA]

Des your DCIM folder have the sub folder camera?

[KnAn]

Yes, empty.

[STRATA]

if you open a picture from your photos app and look at the details properties where is it located?

[KnAn]

They are all on the SD card.

As I mentioned earlier, I changed the storage location from the SD card to internal storage to see if it would solve the issue, but the only media being saved in Internal Storage/DCIM/Camera are photos in Pro mode and videos.

[STRATA]

Hey you can try this app or something similar yo renidex media, let me if it works

https://play.google.com/store/apps/details?id=com.bero.sdrescan&pcampaignid=web_share