I didn't use this email in years and forgot the password, now no one including 3 store techs can help me rid the phone of this. No one here can help either unless God shows up. So are you game to try?
After the account is removed you can add whatever account you want mail to retrieve email from. I have mine pointed to Gmail but any email server should work after you set it up
I do not have or want a samsung email, I have a protonmail email set as the primary samsung email address and lost the password to the account now neither I or the techs in 2 stores can change my email to a current one. If I can not accomplish this there is no reason to upgrade the phone. Been trying for 2 different phones now, think you can help?
I found a way to delete the account thru settings, however I was told not to do this because this email is set as ME or the email that the phone is registered too. If I delete the email the phone may not work, so actually what I need to do is switch the email to a new and working one then the old email which will have no purpose can be deleted or just remain unused. Really not sure about deleting the account holders email from the phone
But if I log out I will be prompted to log back in using an email address that I no longer have access too making getting a code impossible. It has to be this way or anyone could log me out and change the email locking me out of my own phone. The not knowing what will happen next factor makes doing anything impossible. So I need to change this email without logging out as logically it will send log back in instructions to the dead email. I do this all the time at other places when logging in, but I have access to the email
Does not matter because even if I can log back in all my settings and backups are at the previous account email. The people in the store recommend against this. So there needs to be a way to change this email which evidentially samsung does not allow for