Original topic:

Can't Agree to Samsung Account Terms and Conditions

(Topic created: 05-11-2021 10:13 AM)
userB8XiSGGk5B
Astronaut
Options
Galaxy S Phones

I cannot access any of my Samsung apps on my Galaxy S7. It says the Samsung Account was removed from my phone and to sign back in to use the app. However, when I try to sign in I get the screen asking me to accept the Terms and Conditions, and when I hit Agree it just goes back to the sign in page. 

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1 Reply
MrJell_Lee
Nebula
Options
Galaxy S Phones

mmmmm, have you tried logging into the account on your PC? just to make sure it's not something account related...

then IF IT ALLOWS, try to submit an issue report using the Samsung Members app after recreating the issue of this Accepting the terms and such but not working...

If the app won't let you, then chat with a tech on Samsung website and see if they can figure something out... You may have to resolve to resetting the device in the worst case, so back up your data.

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