I completed an on line form and when completed one of the options was to download to my Samsung phone. Thinking this would be a very easy process, I went ahead and did this with an icon appearing on my laptop that the download had been completed. Assuming the file would have been placed in my Samsung File, I looked there. Nothing. I've searched the phone to no avail. Any assistance would be greatfully accepted.
Good morning @akf. I know it can be frustrating not being able to locate information on your phone. Did you download the form from a website to the phone or were you using an application on the phone? Is the phone connected to the computer using the My Phone app offered by Microsoft? Just to verify, have you looked in the Downloads folder in the My Files app on the phone?
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