Original topic:

Can't receive or send pictures

(Topic created: 06-15-2021 09:14 AM)
Danihart
Astronaut
Options
Galaxy S Phones
I logged into the hotel's wifi and now I can't send nor receive pictures.  I can send/ receive text messages but only if there isn't a photo attached.   I'd rather not reset the phone to factory level.  Any suggestions?
6 Replies
SAMSUNG44
Astronaut
Options
Galaxy S Phones
Try restarting your phone
0 Likes
useru8Z1QLLd8R
Constellation
Options
Galaxy S Phones
El sensor de humedad de mi s10 esta encendida haci lleva 1 mes y no quiere apagar , que puedo hacer para que se apague?
0 Likes
SxyGuyInFL
Cosmic Ray
Options
Galaxy S Phones
Try the messages settings and make sure photos and videos can be sent by both wifi and data
Grendeth9495
Cosmic Ray
Options
Galaxy S Phones
That's more than likely due to the wifi networks policy, there's nothing you can really do, outside of disconnecting wifi when you want to send/receive pictures, you can also turn on wifi booster and that way it might still work on wifi, however you will use SOME data, though less than if you were not on wifi
LongHiker
Samsung Care Ambassador
Options
Galaxy S Phones

@Danihart 

Turn off Wifi calling so your phone won't use the hotel's Wifi to send the message. With Wifi calling OFF,  your phone will use the cellular network. 

Blue7
Sun
Options
Galaxy S Phones

which model are you using? 

disconnect wi-fi and try it again

0 Likes