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userQW5k1RS3yc
Asteroid

Can't remove custom ringtone/notification for contact

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I added a custom ringtone for a contact, and my phone started using it as a text notification alert as well. I attempted to go back to defual - changed the Ringtone for the contact back to default, that didn't work, so went in and actually deleted the custom ring tone entirely from my phone, but my phone is still using that ringtone any time that person calls or text, or any time anyone else texts me in a group conversation that the individual is included in. It's getting extrememly frustrating....any help in how I can actually remove the Rington would be appreciated. 

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userQW5k1RS3yc
Asteroid

Re: Can't remove custom ringtone/notification for contact

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I'm using an S7 edge, looks like after a few days it resolved itself...

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2 REPLIES 2
Samsung Moderator
Samsung Moderator

Re: Can't remove custom ringtone/notification for contact

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@userQW5k1RS3yc What type of device are you using?

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userQW5k1RS3yc
Asteroid

Re: Can't remove custom ringtone/notification for contact

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I'm using an S7 edge, looks like after a few days it resolved itself...

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