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Cannot clear cache on device care

(Topic created: 12-20-2020 12:12 PM)
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Galaxy S Phones

Up until this week when I clicked on device care app, under storage I was able to clear the cache, however they took that option away. I tried to turn off the phone, then press the power key, the volume down and Bixby to wipe the partition cache, however I got a warning not to do so.... Can somebody please tell me h another option to clear the cache.

18 Replies
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Galaxy S Phones

OK I just realized my error about wiping the cache partition. After you turn off the phone, you press simultaneously the power button, and the volume UP with the Bixby Button, not the volume DOWN.... so that part I figured out however, why did device care app have to take away the clean cache option in the storage?

userPZTnIMS79g
Astronaut
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Galaxy S Phones

DON'T WASTE YOUR TIME, IT'S NOT WIPING APP CACHE....

 

You are wasting time clearing a folder that holds Update files for when there is a android update.. Depending on version of android you have, you are better off going to Office Supply store buying a Folder, then when outside in the parking lot grab a lighter and lit it on fire.. (Please make sure you are actually outside, away from anything else that can catch on fire....

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LWGma
Asteroid
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Galaxy S Phones
what the heck!!!!!
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Phantom
Comet
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Galaxy S Phones

The option got removed due to some backlash of Qihoo 360 running the operation. Users reported that they did not find the company to be trustworthy to be used on their phones.

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Galaxy S Phones

OK thank you for the explanation I appreciated it, however how does Samsung suggest we clear the cache without having to go through a 3rd party app (which may cause bloatware and eventually spyware) or having to go into each app to clear its cache?

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Phantom
Comet
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Galaxy S Phones

Hi again! There's a way to wipe all cache still! 🙂

 

I do this once a month and it keeps my device running at its best.

 

Power off your device completely.

Hold the power, bixby, and volume up button at the same time and don't let go.

Once you see a page landing pop up where it shows "Android Recovery" at the top...

Use the volume down button to move down to "Wipe Cache Partition"

Click the power button once you're on Wipe Cache Partition and then click Reboot System Now with your power button.

 

I hope this helps!

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Chelle-E-Chelle
Asteroid
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Galaxy S Phones
Why has no one verified
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Phantom
Comet
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Galaxy S Phones
Verified what exactly?
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Chelle-E-Chelle
Asteroid
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Galaxy S Phones
if it works
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