Original topic:

Cannot complete downloads from Galaxy store

(Topic created: 07-01-2021 11:58 AM)
userY5D532bPat
Constellation
Options
Galaxy S Phones

Everything I  try to download a theme or wallpaper, etc from Galaxy store, it starts the download but then goes to "completing the download" and then a few minutes later it stops, says it cannot download, and gives me error TO500011 - any ideas why???

2 Replies
userWkf6qzs9UG
Astronaut
Options
Galaxy S Phones
No idea, but both my granddaughter and I have the same problem. It would be nice if Samsung actually fixed the glitches or whatever is causing this to happen. The 15 yr old isn't happy!
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Blue7
Red Giant
Options
Galaxy S Phones

which model? i'd submit an error report on members app > + button > error report

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