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Original topic:

Cant find samsung cloud

(Topic created: 02-11-2020 07:32 AM)
user8oCSeBTSyM
Asteroid
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Galaxy S Phones

I have a phone screen replacement coming in the mail and need to back up my data but cant find samsung cloud. Anyone know where it is?

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SJohnson
Samsung Care Ambassador
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Galaxy S Phones

Samsung is currently transitioning to Microsoft OneDrive. You can start the setup by going into gallery and selecting settings which can be found by tapping the three dots on the upper right-hand side. There should be an option to sync with OneDrive. Alternatively you could backup your data using smartswitch




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7 Replies
user8oCSeBTSyM
Asteroid
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Galaxy S Phones

It's a s10 plus

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GabrielDuenas
Astronaut
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Galaxy S Phones

It's under accounts and backup in the settings

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user8oCSeBTSyM
Asteroid
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Galaxy S Phones

It dont pop up in accounts and back up for me

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Solution
SJohnson
Samsung Care Ambassador
Options
Galaxy S Phones

Samsung is currently transitioning to Microsoft OneDrive. You can start the setup by going into gallery and selecting settings which can be found by tapping the three dots on the upper right-hand side. There should be an option to sync with OneDrive. Alternatively you could backup your data using smartswitch




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Galaxy S Phones

You may have to load it via google play store or Samsung store.

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usermg35en2P1E
Astronaut
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Galaxy S Phones

I can't find this Google play either?

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user8oCSeBTSyM
Asteroid
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Galaxy S Phones

Can do that either it wont pop up

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