Original topic:

Carrier activation

(Topic created: 04-08-2019 06:14 PM)
DarthSergery
Cosmic Ray
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Galaxy S Phones

Is there a trick that I'm missing to activate the S10 on Sprint? Tried activation from the phone at the prompt and it keeps failing. Tried from the Samsung link and that failed as well. For some reason I also recieved a second sprint SIM in the box that I tried as well and no done with that one as well.

 

Second question... Any tips on the factory reset the phone for the trade in? Just from the menus or from is it better to do it from the boot options.

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SamsungLarryK
Samsung Moderator
Samsung Moderator
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Galaxy S Phones

I recommend reaching out to your carrier regarding this.

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SamsungLarryK
Samsung Moderator
Samsung Moderator
Options
Galaxy S Phones

I recommend reaching out to your carrier regarding this.

DarthSergery
Cosmic Ray
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Galaxy S Phones

Thank you,

 

I was able to activate by logging into my account on sprint.com

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MNwild32
Constellation
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Galaxy S Phones

you will have to have sprint activate the sim card on your account!

DarthSergery
Cosmic Ray
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Galaxy S Phones

Thanks... ended up being able to do it from the sprint web page.  the extra SIM card in the box threw me off.  That one didn't work so I had to swap back in the origonal and them boom... a bunch of missed texts and voicemails came flooding in.  Guess I can toss the extra sprint SIM

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