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Original topic:

Charger exploded and burned me

(Topic created: 02-12-2021 08:18 PM)
Samsung_lpDHrTP
Constellation
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Galaxy S Phones

My charger which is the original. Was plugged into my phone. I leaned over it to grab something and pop plus spark or something ajd it burned me all down my neck chest and into my arm pit. Seriously? Like im 36 weeks pregnant and in enough pain or exhausted now I have to tend to burns as well? atleazt ny phone seems to be working okay although its just freezing or soemthing. Atleast it didn't blow up to 

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SamsungMoon
Samsung Moderator
Samsung Moderator
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Galaxy S Phones

Oh no! I am sorry to hear you have experienced this symptom, I will be happy to look into this further for you. Could you please provide me with the model and serial number for your device in a private message to do so? https://bit.ly/2SUXRar 

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Amperdoodle17
Astronaut
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Galaxy S Phones
Contact Samsung. they will likely send you a replacement charger (if u tell them yours broke). they might also give you some sort of coupon for a new phone or accessory or something along those lines.
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SamsungMoon
Samsung Moderator
Samsung Moderator
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Galaxy S Phones

Oh no! I am sorry to hear you have experienced this symptom, I will be happy to look into this further for you. Could you please provide me with the model and serial number for your device in a private message to do so? https://bit.ly/2SUXRar 

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SamsungMoon
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Galaxy S Phones

Hello!

 

I hope you are having a great weekend. I am touching base to see if you are still in need of assistance? 

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