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Samsung_yf76XkH
Astronaut

Charging

There seems to be a problem with my charging port as sometimes it charges at a normal pace and sometimes it charges very slowly. Im not sure if anyone has had the same issue

11 REPLIES 11
Honored Contributor

Re: Charging


@Samsung_yf76XkH wrote:

There seems to be a problem with my charging port as sometimes it charges at a normal pace and sometimes it charges very slowly. Im not sure if anyone has had the same issue


Check the port, make sure it is free of lint, dust... There are times when phone may not recognize that it should charge fast and try unplugging and replugging the cable


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Samsung_yf76XkH
Astronaut

I have tried this and it is still not working

I have tried this and it is still not working

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Samsung Moderator
Samsung Moderator

Re: I have tried this and it is still not working

What type of device are you using? Have you tried another charger with your device?

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Samsung_yf76XkH
Astronaut

Re: Charging

A wireless charger works, but the wired one does not, i am using an S9+

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Nyimo
Astronaut

Re: Charging

A wireless charger will solve your problems.

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Samsung Moderator
Samsung Moderator

Re: Charging

Are you using the original charger that came with your device?

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Samsung_yf76XkH
Astronaut

Re: Charging

Yes I am using the original charger

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Samsung Moderator
Samsung Moderator

Re: Charging

Thank you for that information. Can I please have your full model number and IMEI in a private message: http://bit.ly/2JH2rq2

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Samsung Care Ambassador

Re: Charging

Does it say "slow charging" on your lock screen or give you an extremely long time estimate? If so, use a different cable.

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