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Original topic:

Chat head notifications

(Topic created: 03-19-2019 11:13 AM)
userqPNMElRLuy
Asteroid
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Galaxy S Phones

I'm having this really annoying problem where any notification that comes through makes a chat head like Facebook messenger does. Any idea how to turn this off?? 

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VerbumVeritum
Samsung Care Ambassador
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Galaxy S Phones

@userqPNMElRLuy  hey there! If you go to Settings>Advanced Features>Smart pop-up view you can turn off the chat head notifications for each app! 🙂

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13 Replies
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VerbumVeritum
Samsung Care Ambassador
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Galaxy S Phones

@userqPNMElRLuy  hey there! If you go to Settings>Advanced Features>Smart pop-up view you can turn off the chat head notifications for each app! 🙂

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userqPNMElRLuy
Asteroid
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Galaxy S Phones

@VerbumVeritum thank you that worked!!

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useraNlBoScuhw
Constellation
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Galaxy S Phones

Thank you!! It was driving me crazy trying to figure it out.

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Samsung_ZwoBbOR
Constellation
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Galaxy S Phones

OMG life saving post! Thanks!! Those things are super annoying

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JSteezy
Pilot
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Galaxy S Phones

I pulled my hair out for a whole day. This worked in less than a minute. Thx a bazillion.

It ain't easy being STEEZY
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userzlryB9GnLe
Constellation
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Galaxy S Phones

I tried that solution and I don't have Smart pop-up choice on my Samsung J7?

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SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy S Phones

Give these steps a try: Go to settings > apps > messenger > and do you see the option for chat heads? Is it toggled on?


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monkeydog
Constellation
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Galaxy S Phones

Look in the overall device settings, not in the settings for the messaging app.

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monkeydog
Constellation
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Galaxy S Phones

Want to echo everyone else on this page... THANK YOU for helping me turn off this feature!

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