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Connecting S10 to a Win 10 computer

(Topic created on: 4/24/19 4:29 AM)
TonyCzar
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Galaxy S Phones

My old S7 plugged (cable) into my Win 10 computer and showed right up.  My new S10 does not.  Please advise me on how I can make that happen.  Thanks.

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TonyCzar
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Galaxy S Phones
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TonyCzar
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Phxmark123
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Bluetooth, just had spotify on my 10+ controlling the music coming out of my computer speakers

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userbEHvJ5bLR6
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My S10 had the same problem.  I would hear it connect and the drivers showed the phone but Windows could not see it on 2 different computers.  I called Tmobile and they told me to look at my notifications and all the way down the list I saw USB Connect and opened it and then clicked on File Transfer and the phone appeared in file manager.  What a relief.  WHy Samsung maade it so hard to connect the S10 is a mystery.  My Note 9 connects perfectly.  

 

Problem solved thanks to Tmobile Tech Support.

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