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userfY9U3wVQi8
Constellation

Couldn't establish a secure connection

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Galaxy S3, Android 4.4.2.  When I'm on data and open wifi, I get the "couldn't establish a secure connection" on some websites.  I know it's the phone because I can access the same sites on other phones.  The date/time are correct.  I wiped the cache and rebooted.  It seems like I need to relax a security setting, but not sure where to look.  Any help would be greatly appreciated.

1 SOLUTION

Accepted Solutions
hellcat
Asteroid

Re: Couldn't establish a secure connection

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I've  just installed Google Chrome from AppStore and now it works like a charm Smiley Wink (see screenshot)

 

I think it's a problem with the Android Browser.

 

Maybe I can fix this by reinstalling it but I guess I must be root to do that Smiley Wink 

I'll try this one of these days ...

 

Anyway, as for me I think that the issue is fixed: Its' definitely an Android Browser problem and it can be solved using Chrome 

 

Thanks for your support 

 

Best 

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37 REPLIES 37
Honored Contributor

Re: Couldn't establish a secure connection

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Have you thought about looking into resetting your network settings as a whole? I believe this can be found in your Settings menu under the Reset option.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you. If a post stand out to you, perhaps you could give that post a star to show other community members they were able to assist or was relevant to you.

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userHvnzlJPDRN
Constellation

Re: Couldn't establish a secure connection

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userq8KriwzHKq
Constellation

Re: Couldn't establish a secure connection

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I have attempted the fix for the secure connection issue...but, I am unable to sign in to device in the first place with any gmail account because it says that it cant find a secure connection.  The login info is correct.  The internet connection is good.  I am able to setup email on the device and read it. 

I cannot log into Google Play Store to download anything without the secure connection since it wont recognize my login info.  Now what?

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Samsung Moderator
Samsung Moderator

Re: Couldn't establish a secure connection

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Have you tried resetting the network settings? Just a heads up, by resetting the network settings, it will remove all wi-fi and Bluetooth settings you currently have saved.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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user8oSAFzhxzc
Constellation

Re: Couldn't establish a secure connection

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I am having the SAME EXACT issue my GS5  recently stopped finding a WiFi connection then stopped being able to turn on AT ALL so Im broke & started using my GS3 but Im having the SAME issues to no avail- did you figure this out or can anyone help us out please?

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usercfoHuHYM3Y
Constellation

Re: Couldn't establish a secure connection

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Same here on GNote 2 while Samsung is fixing my GN4

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Black Hole

Re: Couldn't establish a secure connection

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I'm sorry to hear that you are seeing this behavior. Have you already attempted to clear your device's cache?

 

You can do that by following these steps:

1. Power off your device
2. Power it back on by holding down the Volume Up, Home/Bixby, and Power keys until it boots into the Recovery Menu.
3. From here, use the volume up/down keys to highlight "Wipe Cache partition" and select it with the power key.

 

Let us know if this helps!


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


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usersK1Oe0MA83
Constellation

Re: Couldn't establish a secure connection

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This didn't work for me.

 

i cleared the cache but it still says it can't establish a secure connection

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Black Hole

Re: Couldn't establish a secure connection

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I hope you are doing well, I just wanted to drop by and see if there was anything I could help you with.

 

If you need any further assistance, please let us know and our community will be happy to help!


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


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