Original topic:

Crazy Camera Issue

(Topic created: 05-27-2021 10:27 PM)
BlackConvoy
Cosmic Ray
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Galaxy S Phones
Samsung Care has been completely smurfin' USELESS about this: for some odd reason, I'm locked out of the Camera app on my Galaxy S10+. It WILL NOT open, talkin' about "Security policy prevents use of camera". (Screenshot included) WHAT security policy!?

So the so-called Samsung Care Pro I chatted with suggested resetting all the settings. Guess what...THAT DIDN'T WORK!! And since I couldn't get ahold of anyone now ("expected wait time of less than 2 minutes" DOESN'T equate to well over TEN minutes with NOTHING HAPPENING!!), I figured that I'd post here.

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2 Replies
Smew
Nebula
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Galaxy S Phones

Try submitting an error report through the Samsung Members App. They'll guide you there. What version is your phone on, did you try updating to the latest version?

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BlackConvoy
Cosmic Ray
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Galaxy S Phones
Android 11 + One UI 3. It's as up to date as it gets, considering that it's on the March 2021 security update instead of May, like the S20 family & S21 family (which annoys me).
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