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Original topic:

Dial pad isn't displayed when calling out

(Topic created: 07-12-2021 10:57 AM)
userGgQeFhqWGR
Constellation
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Galaxy S Phones
Dial pad
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1 Solution


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Solution
SamsungGill
Samsung Moderator
Samsung Moderator
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Galaxy S Phones

If you can't see the Dial Pad before making a call, look at the bottom of the screen. It should show "Keypad", "Recent", "Contacts", "Places".

 

While in a call, the "Keypad" button should be at the bottom right. 

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2 Replies
MrJell_Lee
Nebula
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Galaxy S Phones

If you don't mind, could you share your device's model number and the software version?

 

I vaguely remember this was something related to the carrier oddly enough... so I would reach out to the carrier AND submit an error report to Samsung Members after reproducing the issue.

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Solution
SamsungGill
Samsung Moderator
Samsung Moderator
Options
Galaxy S Phones

If you can't see the Dial Pad before making a call, look at the bottom of the screen. It should show "Keypad", "Recent", "Contacts", "Places".

 

While in a call, the "Keypad" button should be at the bottom right. 

View solution in context

0 Likes