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Digital wellbeing glitch

(Topic created: 08-12-2019 12:28 AM)
HummusHagen
Cosmic Ray
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Galaxy S Phones

Turning on digital the wellbeing 'wind down' as scheduled works, until you turn it off. When it's off, it still turn itself back on at the scheduled time. Could this be fixed in the next update?

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SamsungRei
Samsung Moderator
Samsung Moderator
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Galaxy S Phones

Have you tried going to Settings>Applications>Select the three dots in the top corner and choose Show System Apps? Then select Force Stop. Next choose Storage>Clear Cache. Let me know if this helps!



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SamsungRei
Samsung Moderator
Samsung Moderator
Options
Galaxy S Phones

Have you tried going to Settings>Applications>Select the three dots in the top corner and choose Show System Apps? Then select Force Stop. Next choose Storage>Clear Cache. Let me know if this helps!



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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HummusHagen
Cosmic Ray
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Galaxy S Phones

Well, it stopped on it's own. Thanks though!

SamsungRei
Samsung Moderator
Samsung Moderator
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Galaxy S Phones

I am happy to hear this! If you have any additional questions or concerns, please feel free to reach out again!



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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MarB
Constellation
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Galaxy S Phones
What kind of errors can be caused by "Force Stop"?
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HummusHagen
Cosmic Ray
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Galaxy S Phones
loss of unsaved data
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