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Original topic:

Favorites album missing in Gallery after Pie update

(Topic created: 02-28-2019 08:52 AM)
userDzwxOlnesG
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My favorites albums is nowhere to be found after the new update. I've gone through some of my albums and the same pictures are still favorited, but i cannot find the favorites compilation albums

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Rydah
Samsung Care Ambassador
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Hey @userDzwxOlnesG, I hope this makes your day better! To view your favorites, just swipe down from the gallery view. This will bring you your album categories. I have attached a screenshot for your reference.

 

Screenshot_20190228-085947_Gallery.jpg

 

Have a great day!

 


Best regards,
Rydah
Samsung Care Ambassador

If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.

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13 Replies
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Rydah
Samsung Care Ambassador
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Galaxy S Phones

Hey @userDzwxOlnesG, I hope this makes your day better! To view your favorites, just swipe down from the gallery view. This will bring you your album categories. I have attached a screenshot for your reference.

 

Screenshot_20190228-085947_Gallery.jpg

 

Have a great day!

 


Best regards,
Rydah
Samsung Care Ambassador

If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.

View solution in context

VNDK8TD
Constellation
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Galaxy S Phones

Helped me. 

Thanks Rydah!

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Rydah
Samsung Care Ambassador
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Perfect! Do you mind marking this question as resolved? Just head over to my previous post and select it as solved so that anyone with the same question/issue can quickly find the answer.

 

Have a good one!

 


Best regards,
Rydah
Samsung Care Ambassador

If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.
userj5D5zYv9yl
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I'm still not understanding 😞

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usermWwUU9vGhN
Astronaut
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Rydah,

 

Thank you so much.  I was freaking out when I couldn't find my favorites pictures.  Thank you, thank you.

 

Regards,

Paulyn

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userMYHVxOGStY
Constellation
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Thank you Rydah!! what I went through looking for that file 😅

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user7wM1yLRPUK
Constellation
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I tried to swipe down and my favourites still don't appear. Any other suggestions please?  

Yours desperately.

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usera5kpJVabgL
Constellation
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Galaxy S Phones

I still do not have my favorites album.  I scroll down and it's not there.  Mmt other albums appear

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useritinrPWHHh
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This works when browsing photos in gallery. However, this capability is Not available when attaching photos to text messages. You are shown the entire, unfiltered collection tion of photos.  Seems like a major bug that this feature has been removed 😕

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