Original topic:

Feb 27th Update Runined My Phone

(Topic created on: 2/27/21 4:19 AM)
supremeleaderxx
Astronaut
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Galaxy S Phones
My phone did the update automatically overnight. When I woke up I couldn't open the phone or messaging app. The would both force close. I can use my notification bar because my phone either locks itself or restarts itself. I called support and they told me to access slcertain parts of my setting which I can't do because most of it force closes and locks my phone. They said my only option would be to factory reset it which I did and it didn't help. I took it to a samsung specialist they told me about nearby who said they couldn't do anything with my phone. Support said there is nothing else they can do to help. 
After doing some research I can see that this update posed several issues to S10 users so they delayed it from as far back as October 2020. So what am I supposed to do now. I use my home for work and can't access most of what I need?? Ridiculous.
4 Replies
Anonymous
Not applicable
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Galaxy S Phones
account.samsung.com
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supremeleaderxx
Astronaut
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Galaxy S Phones
what's that for?
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supremeleaderxx
Astronaut
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Galaxy S Phones
whatever it is I can't do it. sends a verification code for samsung account which I have to access through the notification bar and I can't because all it does it lock or restart my phone
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Pinkdiva1
Astronaut
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Galaxy S Phones
Hi! so this very Thing happened to me as well ! after a full day of " multiple " soft resets , tears and prayers :folded_hands: I ended up the up update was corrupt had to take my phone to a repair store and everything had to be wiped to factory settings, sadly I thought I had been previously backed up and now I can't find precious photos
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