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userxRoGlHvxxk
Asteroid

Fingerprint lockscreen

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My fingerprint is not working after i updated my Samsung s7 edge to nougat. Why? It keeps pop in that clean and dry your home key. 

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Maris
Cosmic Ray

Re: Fingerprint lockscreen

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This happened to me too. I just went into the fingerprint set up area and re-did all fingerprints and it has worked ever since.

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4 REPLIES 4
Maris
Cosmic Ray

Re: Fingerprint lockscreen

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This happened to me too. I just went into the fingerprint set up area and re-did all fingerprints and it has worked ever since.

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userxRoGlHvxxk
Asteroid

Re: Fingerprint lockscreen

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userxRoGlHvxxk
Asteroid

Re: Fingerprint lockscreen

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I have tried everything but it is not working

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Maris
Cosmic Ray

Re: Fingerprint lockscreen

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I am sorry to hear that. Maybe you could try a different finger? Look at your finger to, does it have a callous on it or something that might make it hard to read? If you do set up a different finger or redo the one you originally had, restart your phone before you test it. Hopefully that will help.

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