cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
userae8yWDQfBc
Astronaut

Fingerprint sensor stopped working

Randomly,  during the day,  when my fingerprint sensor was totally fine,  Suddenly when I was on the lock screen,  it said "Fingerprint Sensor has stopped responding.  Try again later." This has been going on for almost a week. I have tried clearing cache, restarting the phone, and  cleaning the fingerprint sensor. I'm super angry because the fingerprint sensor feature was my favorite thing about this phone. 

1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: Fingerprint sensor stopped working

Please send a private message with the full model code and IMEI number of the phone. http://bit.ly/2XERsky

Reply
Loading...