Original topic:

Fingerprint update

(Topic created: 10-10-2019 12:48 PM)
blabbytax1
Astronaut
Options
Galaxy S Phones

How do I get the new update I have the s10e

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Solution
SamsungQue
Honored Contributor
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Galaxy S Phones

@blabbytax1  Thanks for your inquiry. Once available, updates are released to Carriers and thereafter, it is at the Carriers discretion to release the update to customers. Since updates are released by Carriers in waves, we’re unable to determine when your device will receive an update. We appreciate your loyalty.

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blabbytax1
Astronaut
Options
Galaxy S Phones

I forgot to mention that I never received any notifications

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Solution
SamsungQue
Honored Contributor
Options
Galaxy S Phones

@blabbytax1  Thanks for your inquiry. Once available, updates are released to Carriers and thereafter, it is at the Carriers discretion to release the update to customers. Since updates are released by Carriers in waves, we’re unable to determine when your device will receive an update. We appreciate your loyalty.

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