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Original topic:

Firmware Update - Can't Update

(Topic created: 08-01-2020 11:44 PM)
badup007
Astronaut
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Galaxy S Phones

Why won't my firmware update it just keep on error every time it try to update 

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SamsungJustin
Community Manager
Community Manager
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Galaxy S Phones

Hello! I'm so sorry to hear about the trouble with your unit not taking the firmware. Can you advise what type of error you're receiving or even a screenshot of the error? 

 

In the meantime, here's some helpful information on different ways to update the software on your device: https://www.samsung.com/us/support/answer/ANS00077582/ 

 

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3 Replies
badup007
Astronaut
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Galaxy S Phones

how do i do it manually

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Solution
SamsungJustin
Community Manager
Community Manager
Options
Galaxy S Phones

Hello! I'm so sorry to hear about the trouble with your unit not taking the firmware. Can you advise what type of error you're receiving or even a screenshot of the error? 

 

In the meantime, here's some helpful information on different ways to update the software on your device: https://www.samsung.com/us/support/answer/ANS00077582/ 

 

SamsungQue
Honored Contributor
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Galaxy S Phones

An Accepted Solution has been marked and provided for this thread. The thread will now be locked for further replies. in hopes to keep the integrity of the thread from steering in a non-technical manner. If you have a separate concern, feel free to post again or send one of our moderators a private message with more details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed to keep our community organized and make it easier for our users to find resolutions and needed content. Remember that if you do make a post, please include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring with your product. Thank you for being part of the community!

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