Original topic:

Force S10 to connect to 4.2mhz

(Topic created: 09-14-2021 09:19 AM)
user8q5dTnKZG5
Constellation
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Galaxy S Phones

I have a new security camera that only supports 4.2mhz. I have to set it up through my S10. My Xfinity router will not let me split the signal between 5mhz and 2.4mhz. My phone always connects to 5.0. How do I force it to 2.4 so that I can configure my camera?

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LongHiker
Samsung Care Ambassador
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Galaxy S Phones

@user8q5dTnKZG5 I don't believe that is possible.

If you can't configure your router to provide separate network names for 2.4 GHz and 5 GHz signals, you will need to configure your router to use only 2.4 GHz. At least temporarily while you configure the camera. 

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Disconnect your phone from the 5ghz and contact you internet provider and have them disable 5ghz and enable 2.4ghz if your modem doesn't support both but they usually do. It should show the same internet connection name but one says 5g and the other 2.4
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