Original topic:

Freezing problem.

(Topic created: 06-09-2021 10:54 AM)
Logan1456
Astronaut
Options
Galaxy S Phones
My Galaxy S9 has been weirdly freezing a restarting at random for the past few days. I cannot figure out the issue. Device care says that there's no viruses or malware on my phone,restarting it manually doesn't help either. Does anyone have any solutions?? Please.
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4 Replies
Adaboy
Red Giant
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Galaxy S Phones
Have you downloaded any new apps lately that could be the issue?
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Logan1456
Astronaut
Options
Galaxy S Phones
not recently,no. I did delete a few apps recently because I thought they were the issue,but that didn't help.
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Blue7
Sun
Options
Galaxy S Phones

does it freeze in safe mode? 

i'd submit an error report via samsung members app if it freezes regularly (members app > + button > error report) 

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Logan1456
Astronaut
Options
Galaxy S Phones
Safe mode? how do I activate that?
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