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Original topic:

GMail not syncing

(Topic created: 08-18-2020 05:32 AM)
gnz
Asteroid
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Galaxy S Phones

This issue is driving me crazy, I've tried all and every tip about the issue.

 

GMail app is not syncing properly on S10e G970F, Android 10, One UI 2.1 only when opening the app does the sync happens

Things I've tried:

- disabling battery optimization for GMail

- happens on every battery mode (S10e only have "optimized" as higher option)

- disabled dark mode

- checked every setting both in GMail, Google Account

- adding everything Google related to non optimized app

- disabled adaptive battery

- clearing GMail data and caché

 

...and many more.

 

The only workaround that makes me receive mail and getting notified is adding GMail account on Samsung Mail app, but I have to use both apps to be able to receive mail in time.

5 Replies
Solution
JohnLoose
Supernova
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Galaxy S Phones
Try removing the Google account and readding from settings >> accounts.

As well make sure auto sync is in for the phone and account in question.

Hope that helps!

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gnz
Asteroid
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Galaxy S Phones

Issue persists, I've removed and added again all Google related account settings, checked that auto-sync was enabled, checked that GMail was not in battery optimization settings, but the same behaviour happens, Samsung Mail syncs correctly both in Auto Mode and Every 15 minutes, GMail app still stuck at the moment I've added the account back again and only syncs when opening the app

userFy9HpKd8ZS
Astronaut
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Galaxy S Phones

same issue cant get gmail to sync.

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user71Fn9r4dmB
Constellation
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Galaxy S Phones
Still have the same issue, Samsung S10+ on Android 11, One UI 3.0. I know this response is quite a while later, but did you ever find a fix?
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SamsungQue
Samsung Moderator
Samsung Moderator
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Galaxy S Phones

An Accepted Solution has been marked and provided for this thread. The thread will now be locked for further replies. in hopes to keep the integrity of the thread from steering in a non-technical manner. If you have a separate concern, feel free to post again or send one of our moderators a private message with more details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed to keep our community organized and make it easier for our users to find resolutions and needed content. Remember that if you do make a post, please include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring with your product. Thank you for being part of the community!

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