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01-07-2020 06:42 AM in
Galaxy S PhonesEver since I received the android 10 update last month I noticed that under Accounts, under Goggle, my gmail doesn't sync like it used to, it gets stuck. I still get the e-mails but I don't get the notifications I have to manually sync it. I've already done safe mode, nothing. I am not doing a factory reset nor am I removing the account then putting it back, the last time I did that it was a nightmare... does anybody else have any suggestions.
Solved! Go to Solution.
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01-07-2020 06:44 AM in
Galaxy S PhonesForgot to add when the phone is charging or when it is open and I'm checking other apps I get the notifications it's only when the phone is off that this happens.
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01-12-2020 04:51 AM in
Galaxy S PhonesI have a similar issue. If I open gmail and manually refresh the emails come through. I had this issue with android 9 but when I took gmail off the list of battery optimized apps it removed the issue. With the android 10 update, it's back. I have a galaxy s9 for my work phone and that receives emails on gmail instantly, so I'm pretty sure it's tied to android 10 update...

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01-12-2020 11:15 AM in
Galaxy S Phones@jgheitman Did you try clearing the cache for your gmail app?
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05-15-2020 05:48 PM in
Galaxy S PhonesIs this happening to anyone who owns the Samsung 20? I went from the S10e to the 20 hoping the problem would be gone. I had the S10e for four weeks talking to tech support at tmobile and samsung without any luck. Now its doing it on the 20.
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01-12-2020 05:29 AM in
Galaxy S PhonesYup
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01-12-2020 12:27 PM in
Galaxy S PhonesNot sure how but how come I never had to before? Why is it not an issue on my Galaxy S9?

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01-12-2020 01:35 PM in
Galaxy S Phones@jgheitman Here are the steps to place your phone into safe mode.
- Press and hold the Power button until the 'Power off' prompt appears on the screen then release.
- Touch and hold Power off until the 'Safe mode' prompt appears then release.
- To confirm, tap Safe mode.
The process may take up to 30 seconds to complete.
Upon reboot, 'Safe mode' appears in the lower-left of the unlock / Home screen.
- With Safe Mode enabled, test device and app functionality.
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01-12-2020 04:31 PM in
Galaxy S PhonesYou are very welcome. Keep us posted, if the symptom returns.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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01-12-2020 03:36 PM in
Galaxy S PhonesI just took Gmail off the list of battery optimized apps hopefully that helps, I also cleared the partition as well. Thanks for all the information appreciate it.
