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Constellation

Galaxy 7 ringtone for phone no longer works

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After the Oreo update, my phone no longer rings when a call comes in.  I have reset the ring tone via the Settings App to a tone supplied by the phone.  Cellphone will ring if called , but then resets back to silent.  I have already tried to rebooting and the phone app is not listed as a notification that can be turned on/off.

 

Please help.

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Constellation

Re: Galaxy 7 ringtone for phone no longer works

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I figured it out myself. I have the Ring Doorbell app. After uninstalling this app, my phone was working fine.   I reinstalled the Ring Doorbell app and phone still working well.

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Comet

Re: Galaxy 7 ringtone for phone no longer works

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@usersrEhGKxDdM wrote:

After the Oreo update, my phone no longer rings when a call comes in.  I have reset the ring tone via the Settings App to a tone supplied by the phone.  Cellphone will ring if called , but then resets back to silent.  I have already tried to rebooting and the phone app is not listed as a notification that can be turned on/off.

 

Please help.


if it says in sound setting default change to any other than default. 

 

 

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Supernova

Re: Galaxy 7 ringtone for phone no longer works

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I am sorry to hear you are having this issue. Can I get the full model number of the device?

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Constellation

Re: Galaxy 7 ringtone for phone no longer works

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I figured it out myself. I have the Ring Doorbell app. After uninstalling this app, my phone was working fine.   I reinstalled the Ring Doorbell app and phone still working well.

View solution in original post

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Supernova

Re: Galaxy 7 ringtone for phone no longer works

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@usersrEhGKxDdM: Thank you for sharing.

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Asteroid

Re: Galaxy 7 ringtone for phone no longer works

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I too have a ring app on my phone and I couldn't figure out for the life of me what the problem was. Thank you so very much for your Insight and your solution you are a godsend.


@usersrEhGKxDdM wrote:

I figured it out myself. I have the Ring Doorbell app. After uninstalling this app, my phone was working fine.   I reinstalled the Ring Doorbell app and phone still working well.


 

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