Galaxy S10 Network error when trying to open MMS

[Latinamj]

Been having issues receiving multimedia messages. Txt msgs no issues. I get a Error network error occurred  when i attempt to open multimedia attachments. 

I've restarted, open settings-app-messages-storage- deleted cache and data. 

Have not helped.

Any ideas?

[userNxh0mcjFbd]

I'm having those same issues and now seeking help

[JenniferQ]

Same here. Happened after the software update that occurred on 4/12/21. It only happens with picture messages.

[SamsungRei · Accepted solution]

Thank you for reaching out. Try the troubleshooting here: https://www.samsung.com/us/support/troubleshooting/TSG01001439 If you are still receiving the network error, you will need to follow up with your service provider as they the ones responsible for your network and MMS services.

[JustJan2019]

Did the troubleshooting steps help? I have to constantly restart my phone, and still encounter network connectivity issues, even to wifi.

[Latinamj]

Yes, it hasn't happened since not sure if it was steps or the second update my phone had.

[JustJan2019]

I'll have to try it, thanks