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Galaxy S10 trouble connecting to network

(Topic created: 04-21-2021 12:10 PM)
useriqA4iWjHDu
Constellation
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Galaxy S Phones

Hello All, I've had only samsung devices for years but when the new 5G rolled out I started having issues with my galaxy s7.  So I upgraded to the S!0.  Since that time I continue to drop calls, cant call out, miss calls cause the phone wont ring, says cant connect to the network.  I've already replaced the phone 3 times with Tmobile.  So I changed to Verizon thinking it was there service but low and behold still have the same issues with Verizon.  Anyone else have these issues?? Is the S10 just a bad phone??

 

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SamsungCole
Samsung Moderator
Samsung Moderator
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Galaxy S Phones

Unfortunately as these issues are all carrier related, you would need to continue speaking with your carrier directly for further assistance. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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user3utmlLCZLd
Constellation
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Galaxy S Phones
Constantly
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Anonymous
Not applicable
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Galaxy S Phones
Maybe it was the 5g in your area?
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Solution
SamsungCole
Samsung Moderator
Samsung Moderator
Options
Galaxy S Phones

Unfortunately as these issues are all carrier related, you would need to continue speaking with your carrier directly for further assistance. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

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