Original topic:

Galaxy S10e randomly displaying the Power off screen or camera before flicking back to original app

(Topic created on: 5/17/21 5:07 AM)
user8KBpGKBGuA
Astronaut
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Galaxy S Phones

My Galaxy S10e has randomly started popping the Power off screen or camera when in a different app.  This is happening enough to be very annoying.  It then immediately reverts to the original app before cycling again.  Then randomly stops doing it for a while.  

 

I've cleared the cache and rebooted already to see if that would assist but it is still happening.

 

Any help very gratefully received.  To add, I do have a Carphone warehouse maintenance contract that expires next week so if this is a hardware issue then I need to get onto this fast to make use of it.  Thanks! 

2 Replies
ducsurfer
Cosmic Ray
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Galaxy S Phones
Can not pinpoint it as clearly as you can with apps but have seen that "flicker" also
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Galaxy S Phones

submit an error report via samsung members app 

have you tried it in the safe mode? 

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