Original topic:

Galaxy S20 + 5G Warranty

(Topic created: a month ago)
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Members_dth3pII
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Galaxy S Phones

I recently developed a green vertical line running down my display, I am within the warranty period.

The back glass was cracked about 3 months prior to the green line issue, does anyone know if Samsung will still repair the green line problem?

I'm not worried about the back glass being broken nor fixed

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meself
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Galaxy S Phones
I would contact care
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GaryB82
Galactic Samsung Care Ambassador
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Galaxy S Phones

You would need to contact the place you purchased it since the warranty should have ran out years ago on the S20 since it only has a 1 year warranty

And the green line is caused by screen damage and would need a screen replacement to resolve it and normally not covered under warranty.



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Members_dth3pII
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Galaxy S Phones

I purchased the phone 6 months ago, I provided the receipt to Samsung and they approved my warranty which expires in Oct 2025