cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Constellation

Galaxy S7 Active Battery swelling

This is a US devvice.  I am orginal owner.

 

Been working fine for years.  Now, the phone got very hot and started to become swolen and enalrged.  The case is still in tact, but buldging, as I powered down sice it was originally noticed.

 

I know it is old, but I am looking for a way to repair this if possible. 

 

I can provide the IMEI ID if needed.

 

 

Paul

1 REPLY 1
Highlighted
Supernova

Re: Galaxy S7 Active Battery swelling

@plumos 

 

This forum is technical support community consisting mostly of Samsung users and fans. We can't help with account information or things like order updates. We're also not allowed to help with self-repair like this. In this case I'd encourage you to reach out to Samsung support for assistance or purchase a new device.

 

Inside the US? --> https://www.samsung.com/us/support/contact/

Outside the US? --> https://www.samsung.com/us/common/visitlocationsite.html

 

VERY IMPORTANT:

 

Swelling batteries can be dangerous -- check out this guide but I'd suggest moving the phone outside your home.

 

https://www.ifixit.com/Wiki/What_to_do_with_a_swollen_battery

 

--


Please click " ✓ Accept as Solution" if this reply solved your issue or pointed you in the right direction. Click the heart to let me know your appreciation! 

Notification emails do not accept replies. Login to the community to respond to this thread.
Reply
Loading...