I noticed my cover not fitting right. I took it off and was shocked to see my phone was coming apart. I will call tomorrow but it looks from what I just read that they might not fix it under warranty. This is upsetting.
I just realised the same thing today! The back cover of my s7 edge is slowly peeling off!.. and also the battery life of my phone only lasts 15 mins and sometimes still shuts down when it is on 80%..what is going on?
I didn't really have battery life problems, but I realized the problem was being caused by the battery itself swelling up. Does it feel like the battery is enlarged at all? It might be difficult to tell, but if that is the case, I would advise taking it back to your provider. Mine (Verizon) was very helpful and said there is a program in place (supported by Samsung) to deal with issues like that. Samsung themselves were somewhat less than helpful though I regret to say which is what drove me to Verizon. BTW, if you have a swollen battery which has a limited life, I would also advise turning it off immediately and heading to your provider ASAP.
OMg.. I am having this issue.. just took off my cover and same thing! I see my back side of the phone by the up down volume buttons is pulled away.. Wth ? I will read more of your posts! Glad it's not just me.
Sprint customer here with same issue. Left side of back panel is separating from phone.
I suspect it is the battery issue. Has any one taken this issue up with Sprint?
Guess I will dealing with them tomorrow.