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Constellation

Galaxy S7 Battery Swelling

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We have 4 Samsung phones on our plan, and I have (1) Galaxy S7 that the battery is very swollen. Now the back on another one is opening up!

What recourse do I have?

Will Samsung repair this? 

Batteries should last a lifetime of the phone!

1 SOLUTION

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Samsung Moderator
Samsung Moderator

Re: Galaxy S7 Battery Swelling

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Sincerest apologies for the negative experience. Please reach out to 800-726-7864 for assistance with this. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: Galaxy S7 Battery Swelling

JUMP TO SOLUTION

Sincerest apologies for the negative experience. Please reach out to 800-726-7864 for assistance with this. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
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