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Blueberry76
Constellation

Galaxy S7 Bluetooth disconnects all devices, immediately reconnects

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I have had my S7 since launch and starting 4-5 weeks ago, I started having random issues with all Bluetooth devices disconnecting and nearly immediately reconnecting. Devices I have linked are my Garmin Vivoactive 3, Bose Wireless headphones and Ford Sync 3 when I am in my car.

 

This seems to be random, but I really notice it when in my car. The car screen will flash I lost connection and then immediately say that it has connected to the phone. This same thing happens at my desk at work and I will lose connection to both my headphones and Vivoactive. This is getting annoying. It seems to happen in waves, every 5-15 minutes for a few then it will clear up and not happen for over an hour. My headphones have disconnected twice in the time it took me to write this....

 

A couple of times when I was on my phone this has happened. I noticed the Bluetooth icon on the top of the system bar will disappear and then reappear when this happens.

 

I see there are may topics on this going back to 2016, but I rarely see a solution. Any Help?

 

Phone Model SM-G930V, REV.06

 

Update: I was watching the Bluetooth 'button' in the dropdown menu and it when form active (blue) to inactive (grey) when this happened.

 

Update 2: Edited my crappy spelling...

 

Final update: Uninstalling Garmin Connect seems to have solved this issue for me. Been 48 hours and not a single bluetooth drop. Hopefully Garmin can fix this in the app.

1 SOLUTION

Accepted Solutions
Buchi1988
Asteroid

Re: Galaxy S7 Bluetooth disconnects all devices, immediately reconnects

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I found a solution for me!

It's the Garmin-Connect-App, which is buggy right now. If you uninstall it and restart the phone it should work. I already contacted Garmin with that, and there are others who had the same problem and solved it with uninstalling the connect-App. Sadly you cannot use your garmin-watch until it's fixed...

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8 REPLIES 8
Buchi1988
Asteroid

Re: Galaxy S7 Bluetooth disconnects all devices, immediately reconnects

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I have exactly the same issue. Started I think after the last Update. It's really annoying...
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userGNSii0osvC
Constellation

Re: Galaxy S7 Bluetooth disconnects all devices, immediately reconnects

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Me too. I'm also experiencing this behaviour. Also I noticed that affects Wi-Fi too. Very annoying hearing the Bluetooth in the car disconnecting and connecting again constantly.

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Buchi1988
Asteroid

Re: Galaxy S7 Bluetooth disconnects all devices, immediately reconnects

JUMP TO SOLUTION

I found a solution for me!

It's the Garmin-Connect-App, which is buggy right now. If you uninstall it and restart the phone it should work. I already contacted Garmin with that, and there are others who had the same problem and solved it with uninstalling the connect-App. Sadly you cannot use your garmin-watch until it's fixed...

View solution in original post

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userGNSii0osvC
Constellation

Re: Galaxy S7 Bluetooth disconnects all devices, immediately reconnects

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OMG I also have Garmin APP instaled. I've just uninstalled it and check tomorrow the BT connection.

 

Thanks!!

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userGNSii0osvC
Constellation

Re: Galaxy S7 Bluetooth disconnects all devices, immediately reconnects

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Solved. Thank you very much for the hint!!

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useriLbLGsshOG
Constellation

Re: Galaxy S7 Bluetooth disconnects all devices, immediately reconnects

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Same disconnect problem my s7  but don't have Garmin app.

I have an S6 and it does not disconnect randomly

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Galaxy S7 Bluetooth disconnects all devices, immediately reconnects

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Same issues, Very frustrating as I coach preschoolers exercise to music and my speaker keeps randomly going off.
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userr3iXRuq8EW
Constellation

Re: Galaxy S7 Bluetooth disconnects all devices, immediately reconnects

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I have the same issues but I do NOT have Garmin. Trying to listen to downloaded music from amazon music. Is there a solution ANYWHERE?? For the love of god...someone has to know!! I have a Galaxy s7, Mazda 3, using amazon music app. PLEASE HELP!

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