I have an issue with my Samsung Galaxy S7 Edge.
My password suddenly stopped working 3 days ago. I cannot access my phone anymore.
Every time that I input my password it says it is the wrong password (I have used same password for more than 1 year, so I know that is the correct password).
I have found out online that several people have had the same issue: https://us.community.samsung.com/t5/Galaxy-S-Phones/S7-Edge-Lock-screen-PIN-not-working/m-p/43735#M1...
What is the solution for this? I really need to access files stored on my phone. Can you please contact me and send a fix for this software bug to my phone?