cancel
Showing results for 
Search instead for 
Did you mean: 
Constellation

Galaxy S7 WiFi issue

I have a galaxy s7 android 8.0 and the WiFi refuses to turn on.  I have tried all trouble shooting steps short of a factory reset (which I really don't want to do).   For the past week it would turn on after I restarted it and yesterday it would not turn on at all.  I tried turning it on in safe mode and still nothing.  Is there another solution short of a factory reset? 

3 REPLIES 3
Constellation

Re: Galaxy S7 WiFi issue


@Romanelli wrote:
the phone is very d

Is this supposed to be helpful? 

Reply
Loading...
Samsung Moderator
Samsung Moderator

Re: Galaxy S7 WiFi issue

@thewatcher10 A factory reset would b the next step in troubleshooting the issue. If the Wi-Fi still will not turn on, the phone would need to be serviced.

 

For service options in the U.S., you can visit a local uBreakiFix location, https://www.ubreakifix.com/samsung, or call 1-800-786-7864

 

For service outside the U.S., please visit this link: https://www.samsung.com/us/common/visitlocationsite.html



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...
Galaxy

Re: Galaxy S7 WiFi issue

S 7 is very old Best to upgrade
Reply
Loading...