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Samsung_PREIld1
Astronaut

Galaxy S7 battery drain on Oreo

I bought this s7 off Ebay and it came with oreo installed. The battery lasts me less than 2 hours and the overall performance of the phone is extremely slow. I've had the battery replaced twice and factory reset the phone more than a dozen times and still nothing. The phone also drains quickly even while on maximum power saving mode.

1 REPLY 1
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Samsung Moderator
Samsung Moderator

Re: Galaxy S7 battery drain on Oreo

Hello there,

 

Thanks for reaching out for assistance. Can you send a private message here with your full model number and IMEI so I can further look into this?

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