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usercqgucr3C5b
Constellation

Galaxy S7 bluetooth auto connect recently stopped working

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Galaxy S7 SM-G930F stopped auto connecting in early March to a Panasonic KX-TG7875S Cordless phone, which connects to up to two phones.  I checked the Panasonic settings, which are correct. Auto connect to a Sony Xperia Z5 Compact works, so the Panasonic phone is not the problem.

 

  • Manually connecting to the Panasonic works.
  • Re-pairing the phone did not fix the problem.
  • Resetting network settings did not fix the problem.
  • Clearing the Bluetooth app cache did not fix the problem.
  • Wiping the cache partition did not fix the problem.
1 SOLUTION

Accepted Solutions
usercqgucr3C5b
Constellation

Re: Galaxy S7 bluetooth auto connect recently stopped working

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It appears that one of the above fixes worked.  Samsung support had instructed me to test auto connect by toggling bluetooth off/on, which does not trigger auto connect.  However, disconnecting by moving the phone out of range now triggers auto connect when the phone is brought back in range.

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3 REPLIES 3
Samsung Moderator
Samsung Moderator

Re: Galaxy S7 bluetooth auto connect recently stopped working

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Do you have the ability to factory reset the Panasonic phones?


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usercqgucr3C5b
Constellation

Re: Galaxy S7 bluetooth auto connect recently stopped working

JUMP TO SOLUTION

It appears that one of the above fixes worked.  Samsung support had instructed me to test auto connect by toggling bluetooth off/on, which does not trigger auto connect.  However, disconnecting by moving the phone out of range now triggers auto connect when the phone is brought back in range.

Reply
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Samsung Moderator
Samsung Moderator

Re: Galaxy S7 bluetooth auto connect recently stopped working

JUMP TO SOLUTION

Thank you so much for reaching back out to us. That is awesome that your concerns have now been addressed, Have a great week!


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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