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Jingles1960
Astronaut

Galaxy S7 touch screen

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Areas of my Galaxy S7 touchscreen aren't working right?

1 SOLUTION

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userTkxy5jCkeg
Asteroid

Re: Galaxy S7 touch screen

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Probably dead pixels. Bring it in to repair it.

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10 REPLIES 10
Samsung Moderator
Samsung Moderator

Re: Galaxy S7 touch screen

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How often do you restart the phone? Have you verified the software is up to date?

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Jingles1960
Astronaut

Re: Galaxy S7 touch screen

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Yes my software is u_ to date just yesterday I've only had this cell 2 weeks the _ in word is letter I can't ty_e if I turn the screen sometimes it works. I've restarted the thing once or twice.

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Samsung Moderator
Samsung Moderator

Re: Galaxy S7 touch screen

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Do you know if this still happens in safe mode? Have you attempted to wipe the cache partition of the device since you updated it?

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userTkxy5jCkeg
Asteroid

Re: Galaxy S7 touch screen

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Probably dead pixels. Bring it in to repair it.

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Samsung_lw9CtEl
Astronaut

Re: Galaxy S7 touch screen

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Toss it

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Samsung_lw9CtEl
Astronaut

Re: Galaxy S7 touch screen

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Life is too short to worry Just throw it in a land fill

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Samsung_lw9CtEl
Astronaut

Re: Galaxy S7 touch screen

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Nobody likes dead pixels laying around

Dispose as you must anyway. All help is for not as cell is dead or drying put it out of its misery

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Samsung_lw9CtEl
Astronaut

Re: Galaxy S7 touch screen

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When you do the cost to repair will be larger than its original cost

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Jingles1960
Astronaut

Re: Galaxy S7 touch screen

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User Tkxy5jcad. The phone was only a few days old when it began to have this problem. $over 300. Just for device. Anyone who can afford to just trash it should keep their comments to themselves rather than answer the post. I appreciate your help. Samsung said "It seems to be an hardware issue of the phone".

Is that related to dead pixels?

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