cancel
Showing results for 
Search instead for 
Did you mean: 
Angelino
Asteroid

Galaxy Store not working after latest update.

JUMP TO SOLUTION

Hey All, is anyone experiencing this? I just downloaded the latest update to the galaxy store, and everytime I try to sign in, it tells me, "unfortunately the galaxy store has stopped", and the app closes. What should I do?

1 SOLUTION

Accepted Solutions
Samsung Moderator
Samsung Moderator

Re: Galaxy Store not working after latest update.

JUMP TO SOLUTION

Have you attempted to force stop and clear the cache for the Galaxy Store App?

Reply
Loading...
11 REPLIES 11
Samsung Moderator
Samsung Moderator

Re: Galaxy Store not working after latest update.

JUMP TO SOLUTION

Have you attempted to force stop and clear the cache for the Galaxy Store App?

Reply
Loading...
MrSnoop
Halo

Re: Galaxy Store not working after latest update.

JUMP TO SOLUTION

Doing a force stop on the Galaxy Store App (no option to clear cache thru the Galaxy Wearable phone app) hasn't fixed this.  I either get a blank screen when opening the Galaxy Store or "An error has occurred.  Try Again."

Reply
Loading...
Angelino
Asteroid

Hi. I did that, and I still get the same error message.

JUMP TO SOLUTION

Hi. I did that, and I still get the same error message.

Reply
Loading...
Angelino
Asteroid

Thank you.

JUMP TO SOLUTION

Thank you.

Reply
Loading...
Samsung Moderator
Samsung Moderator

Re: Thank you.

JUMP TO SOLUTION

What device are you currently using?

Reply
Loading...
Angelino
Asteroid

S5

Reply
Loading...
Samsung Moderator
Samsung Moderator

Did you also clear the data when you force stopped and cleared the cache?

Reply
Loading...
Angelino
Asteroid

Yes I did. Then I restarted the phone, and I repeated the...

JUMP TO SOLUTION

Yes I did. Then I restarted the phone, and I repeated the steps. It's working now.

Thank you.

Reply
Loading...
Samsung Moderator
Samsung Moderator

Re: Yes I did. Then I restarted the phone, and I repeated the...

JUMP TO SOLUTION

You're welcome. Please let us know if you have any other questions.

Reply
Loading...