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user14x1vB32Mj
Asteroid

Galaxy s7 Edge black screen + solid blue light

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i'm stuck with black screen, blue led... and no buttons responding. inserting charging cable does nada.
Force reboot (Volume down+Power) does not working.
Can I save it ?

1 SOLUTION

Accepted Solutions
user14x1vB32Mj
Asteroid

Re: Galaxy s7 Edge black screen + solid blue light

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I wait till the phone runs out of battery after I got into recovery and I reset the phone and now the phone works,ty !

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49 REPLIES 49
user5Ruzyu8OU3
Constellation

Re: Galaxy s7 Edge black screen + solid blue light

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I have the same issue with my S7 about 3 houts ago. Any help would  be appreciated.

I havent done any  backups =(

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userFLV2u90FHP
Constellation

Re: Galaxy s7 Edge black screen + solid blue light

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Try volume up. Power Button and Menu button together for 10 Seconds 

 

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user5Ruzyu8OU3
Constellation

Re: Galaxy s7 Edge black screen + solid blue light

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I have done that. Wipe cache then reboot but it just goes back to black screen again 

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userVL7EWyU6lI
Astronaut

Re: Galaxy s7 Edge black screen + solid blue light

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Is your problem fixed?, I was same problem with Galaxy S7 Edge.

All suggested already tried, but still got same problem. Each time for the black screen, with [vol -]  and [power button] pressed the program restart.

After experiencing several times with the problem, I believe this is a problem wake up failure after the black screen.

It is possible that the original program to wake up the problem screen have bug.
Lastly I tried to download the theme provided by samsung and untill now the problem solved.

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userPGbKXyaWSW
Constellation

Re: Galaxy s7 Edge black screen + solid blue light

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I have the same problem, it has been 2 days and I have tried everything, I even took it to a repair shop and they told me it is the motherboard. The battery won't die, I don't know what else to do, please help... 

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usercmaKk23vDK
Astronaut

Re: Galaxy s7 Edge black screen + solid blue light

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Did you fix this?? This is what I am going through right now?

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userYkdTh39L0P
Astronaut

Re: Galaxy s7 Edge black screen + solid blue light

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I fixed mine by letting the battery go flat. Got it started in recovery and factory reset it. It even installed the system update that caused the problem in the first place.

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user14x1vB32Mj
Asteroid

Re: Galaxy s7 Edge black screen + solid blue light

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does not work for me
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userown2uIuhoQ
Astronaut

Re: Galaxy s7 Edge black screen + solid blue light

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Worked for me THANKS!

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