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Samsung_SVt7z2q
Astronaut

Galaxy s7 glass popping off

The glass on my 5 month old s7 is popping off and it's no longer "WATER RESISTANT"

I think it's the battery inflaming

4 REPLIES 4
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OGBrock
Cosmic Ray

Re: Galaxy s7 glass popping off

have you had a screen replacement past 3 months? or did you buy it refurbished or used?

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Samsung_4JSQY81
Astronaut

Re: Galaxy s7 glass popping off

I had that happen on a non Samsung phone before, the battery was old and swelled up some causing the screen to start to separate.

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Re: Galaxy s7 glass popping off

4 year old s7**

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Samsung Moderator
Samsung Moderator

Re: Galaxy s7 glass popping off

Hey there @Samsung_SVt7z2q,

 

I'm sorry this has happened to you.

 

I recommend reaching out to 1-800-SAMSUNG (800-726-7864) regarding this. They will be able to direct you to the correct department to resolve this concern.

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