05-24-2017 01:26 AM
My phone has had no contact with anything wet. Had it on the wireless charger 3 days ago and woke up with that warning. Still will not let my charge my phone unless on the wireless charger.
Solved! Go to Solution.
06-25-2017 04:57 PM
this is what i did by a freak chance and it seems to be working in the mean time.
1. plug in your s8 to the charger (you will be notified that there is moisture detected)
2. restart your s8 (make sure not to remove the charging cable)
3. make sure it shows how long until full charge.
4. You have by successfully by passed the moisture error.
05-24-2017 08:20 AM
So your phone wasn't near any rain or steam or... well condensation isn't as likely in the spring and summer. Hmm, have you tried putting the device in a baggy with some rice? I hear that does tend to absorb any random moister that may have gotten into the phone. Kinda like little rice grains in a salt shaker!
05-31-2017 11:34 PM
Me and my husband are having the exact same problem. Ever since the last update I'm constantly getting this notification. My phone has never ever been in contact with any type of liquid. The USB port is completely dry! To be honest I'm getting sick and tired of this. We had to go out and buy TWO Samsung wireless chargers just to charge our phones. God forbidd we are out and about and our phone dies cause we're completely screwed.
06-01-2017 09:50 AM
Can I get someone to try charging while in Safe Mode? I want to see if that error still comes up. It's possible that an evaluation/repair could be done, but that's dangerous in these cases. If they find that there was water that got into the phone and set off the Liquid Sensor, they can't repair anything and the warranty is gone.
06-02-2017 07:24 AM