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nikkisioux
Cosmic Ray

Galazy S4

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For the past several weeks, I keep getting a notification popping up saying, "Unfortunately, Amazon has stopped." I can either click Report or OK. Clicking either of those is the only way to get rid of it. I reported it numerous times, to o avail. Tried to uninstall it and that option wasn't available. Went to Verizon and was told it's a pre-installed Samsung app. He tried a few things, but it's still happening.  Very irritating.  Anyone else have this happen? 

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nikkisioux
Cosmic Ray

Re: Galazy S4

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Oh, you have no idea how happy I am!!!!

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25 REPLIES 25
Samsung Moderator
Samsung Moderator

Re: Galazy S4

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Is your software up to date?

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nikkisioux
Cosmic Ray

Re: Galazy S4

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Yes, Larry, it is.  Any other thoughts on my problem? 

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Samsung Moderator
Samsung Moderator

Re: Galazy S4

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Does this occur in safe mode?

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nikkisioux
Cosmic Ray

Re: Galazy S4

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I'm not in Safe Mode.  It happens all the time!

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Samsung Moderator
Samsung Moderator

Re: Galazy S4

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If you place your phone in safe mode does it occur?

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nikkisioux
Cosmic Ray

Re: Galazy S4

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I'm tried what I though was the way to put it in Safe Mode, but it didn't work. I turned my phone off.  Turned it back off and, while it was powering up, kept clicking on the Menu button on the lower left.  That's the only way I know to put it in Safe Mode.  Any other suggestions? 

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nikkisioux
Cosmic Ray

Re: Galazy S4

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*I tried
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Highlighted
Nebula

Re: Galazy S4

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Please provide me your complete model code.

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nikkisioux
Cosmic Ray

Re: Galazy S4

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SCH-I545. That all you need?
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