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Game tools issues

hello i have a Game tools issue i would like to address.every time i try to record into the Game tools application, the video gets a parsing error or get stuck. (i would have to start to create a video and then the other video all the suddenly shows up. I would like to get this fixed
( I have A Samsung Galaxy S7. (SM-G930A) i would like to get this issue fixed asap because i am in need of a new screen recorder as of the moment.and along with the update I would like the Game tools application to be a Live screen recording app. and also please make this screen recording app to be accessible not only when i launch the game and have an option to start the recording by that. i would like to get this addressed please ASAP.

p.s : I have already tried all of the neccessary Steps except for the factory reset.
Thank you, Mathew kim.

Matthew